Guest comments
At Elysium we are very proud of the quality of service delivered to our customers.
We monitor customer satisfaction through the use of in-house questionnaires, tour operator reports and first hand feedback from our dedicated guest relations executive to ensure that we always maintain a high standard and so far this has been reflected on both our internal evaluation protocols as well as on our travel partners’ reports.
Numerous independent review websites such as Tripadvisor, holidaycheck and Zoover place Elysium amongst the top rankings in the whole island! Feel free to see how genuine travelers perceive our services and what to expect if you give us the pleasure to accommodate you at the Elysium Resort and Spa.
Petra from the United Kingdom wrote to the General Manager on the 12th of June 2010:
Dear General Manager,
It was a pleasure to complete the questionnaire and I appreciate your email to let us now that it has been read. When staff are as courteous and helpful as those in your hotel I am glad to acknowledge it.
We look forward to visiting your hotel again in the future.
Alex and Susan from the United Kingdom wrote on the 14th of May 2010:
Just a short e-mail in which to thank you and your excellent staff for our very recent stay in your Elysium Hotel. My wife and I had, thanks to all of your staff, a very relaxing, quite and thoroughly enjoyable holiday. You appear to have hit upon the correct balance of service, managership and friendliness which makes, from our point of view, a wonderful holiday haven.
Again, many thanks and, perhaps we may in due course have the pleasure of visiting you again.
Haridimios from Greece wrote on the 16th of June 2010:
Hello again. We have just come back from the 2010 conference at Elysium in Rhodes and wanted to let you know that we have been enormously pleased with everything at the hotel: the service, hospitality, food, technical support - you name it. Everything was nearly perfect. We had a wonderful time.
Birgit & John from Denmark wrote on the 15th of June 2010:
We would like to thank you for a lovely vacation, we had on your hotel from 30/5 to 6/6. It was the most excellent vacation we have ever had. Would you say hi to all your employees and say thanks from Denmark. We would love to visit you again sometime
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